Shipping Policy

 

We currently ship nationwide to all 50 states in the United States. We offer USPS Priority Mail, USPS Priority Mail Express, and USPS Ground Advantage. Final shipping fees are calculated at checkout based on your location and the size/weight of your order. 

We offer free shipping on all orders over $100.

Orders are typically processed within 1-3 business days (excluding weekends & federal holidays). Please note that during holidays and peak periods, processing times may exceed 3 business days. Your tracking number will be sent to you via a separate email once your order is ready to ship. Delivery time starts when your order has been shipped.

CACTUS is not responsible for any delayed or lost/stolen packages/items during transit. If you do experience a delay or issue with your shipment, the easiest and fastest way to get a resolution is to reach out directly to the courier. 

Please note that if packages are returned to CACTUS due to an incorrect shipping address provided by a customer, the customer is responsible for all costs associated with return by courier and any redelivery costs back to the customer. CACTUS is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer, and those orders will not be refunded. Any packages that are refused or unclaimed by the customer will not be refunded.